Common Questions
Frequently Asked Questions
Smart answers for your next steps — everything you need to know about our services, coverage, and process.
We serve Greater Vancouver including Vancouver, Burnaby, New Westminster, Richmond, Surrey, North Vancouver, West Vancouver, Coquitlam, Port Coquitlam, and Maple Ridge.
Yes — we provide 24/7 emergency service for plumbing, heating, and gas line emergencies across Greater Vancouver. Call (778) 239-9199 any time, day or night.
Yes. Main Drain Mechanical is fully licensed, insured, and WCB covered. Our technicians hold Red Seal certification and are certified through ProxTra, BCCWA, and WorkSafeBC.
Watch for slow or gurgling drains, low water pressure, discoloured water, wet spots on walls or ceilings, foul sewer odours, and unusually high water bills. These all warrant a professional inspection.
We recommend annual service for both heating and cooling systems — ideally in the fall before heating season and spring before cooling season. Regular maintenance extends equipment life and reduces energy costs.
Yes — we offer free phone evaluations and on-site estimates for most projects. Submit our contact form or call (778) 239-9199 to get started.
We stand behind every job with a 100% satisfaction guarantee. If you are not completely happy with the work, we will make it right — that is our commitment to every customer.