Privacy Policy

Main Drain Mechanical Inc. ("we," "us," or "our") describes how we collect, store, use, and share information when you access our website at maindrainmech.com or engage with our services. We process data for service delivery, marketing, and legal compliance.

1. Information We Collect

Personal Information You Provide

You may provide your name, phone number, email address, contact preferences, and authentication data when expressing interest in our services or contacting us.

Automatically Collected Information

We automatically gather IP addresses, browser characteristics, operating system details, location data, and usage patterns. Log files document access times, viewed pages, and device information. Location data may be collected through GPS technology — you can opt out through your device settings.

2. How We Use Your Information

• Respond to inquiries and provide support
• Send administrative communications
• Enable user-to-user communications
• Request feedback
• Marketing and promotional outreach
• Protect against fraud and security threats
• Improve our services and user experience
• Analyze marketing campaign effectiveness
• Meet legal obligations

3. Legal Basis for Processing

We rely on express or implied consent, and may process information without consent in specific circumstances including fraud detection, business transactions, legal investigations, and compliance with court orders.

4. Information Sharing

Data may be shared with vendors, consultants, and service providers including analytics firms, storage providers, marketing tools, and hosting services. Information may also be shared during business transfers or with business partners.

5. Cookies and Tracking

We use cookies and tracking pixels for security, analytics, and advertising. See our Cookie Policy for details. We share data with Google Analytics — you can opt out through Google's tools and the Network Advertising Initiative.

6. Data Retention

Personal information is retained only as long as necessary, generally not exceeding two years unless legal requirements mandate longer retention. After the retention period, data is deleted, anonymized, or securely stored.

7. Security

We implement technical and organizational security measures to protect personal information. However, no electronic transmission is completely secure, and you access our services at your own risk.

8. Your Privacy Rights

In Canada, you may have rights to access, correct, delete, or restrict processing of your personal information, and may object to automated decision-making. You can withdraw consent at any time and opt out of marketing communications by clicking unsubscribe or contacting us.

9. Do-Not-Track Signals

We do not currently respond to Do-Not-Track signals, as no uniform technology standard exists. We will update this notice when industry standards are adopted.

10. Policy Updates

We may update this notice. Changes are indicated by a revised date. Material changes will be communicated through prominent notices or direct notification.

11. Contact Us

Questions about this privacy policy should be directed to: